What type of information do we collect?
Valhalla Dive Group (“us”, “we” or “our”) receives, collects and stores any information that you enter on (the “Service”) or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us which may include but is not limited to your name, email address, physical address, mailing address, phone number or other contact details. Your personal information will be used only for the specific reason(s) stated above.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share our products and services with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
In addition, we retain your information on our secure server for the purpose of contacting you about your inquiry, service work, support issues, open orders, new products and services or other communications that are part of our normal course of business.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
Disclosure for law enforcement
Under certain circumstances, Valhalla Dive Group may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Valhalla Dive Group may disclose your personal data in the good faith belief that such action is necessary to:
To comply with a legal obligation;
To protect and defend the rights or property of Valhalla Dive Group;
To prevent or investigate possible wrongdoing in connection with the Service;
To protect the personal safety of users of the Service or the public;
To protect against legal liability.
How do we communicate with our site visitors?
We may contact you to notify you regarding your request for our services or products, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to with regard to our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows Valhalla Dive Group to recognize you and make your next visit to our site easier. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
To enable certain functions of the Service
To provide analytics
To store your preferences
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service.
Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.
The security of your data is important to us; but, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.